More details about the policy are outlined on .ĮA said earlier this year - after the disastrous launch of SimCity - that "in general," its policy was not to offer refunds on any products purchased digitally through Origin. There are so many amazing games out there today, with highly creative independent development studios putting talent, technology and innovation into their projects. The "Origin Great Game Guarantee" does not extend to games and downloadable content published by third-parties it's just EA games. "If something doesn't work out - you aren't riveted by the storyline, or sucked in by the action, or even just if the game doesn't play well with your video card - we've got your back," EA promises. We appreciate everything he has done for our company, and we wish him all the best. Having helped to complete the transition with our new CFO, Blake Jorgensen’s last day with Electronic Arts is today, July 29. If the request for a refund is approved, players can expect to be refunded within seven to 10 days. Electronic Arts Home Page - Official EA Site.
Electronic Arts is now offering full refunds on its PC games sold through Origin as part of its " Origin Great Game Guarantee," a policy that EA says will "make things right if you decide the game you just bought didn't live up to your expectations."Īccording to the official Origin website, consumers who purchase an Electronic Arts-published Windows PC or Mac game through the service can return a game for a full refund with certain time restrictions: within 24 hours after the first launch of the game within seven days from when it was purchased or within the first seven days after the game's release date if it was pre-ordered through Origin.